Privacy Policy

Erica Beauty is located at 1650 Market St, Philadelphia, PA 19103. For any privacy questions or requests, contact us at support@eribeauty.com or (336) 780-0319.

Order information. When you contact us on WhatsApp or by phone to place an order, we collect the information needed to fulfill it: your name, phone number, shipping address, and the details of your order.

Communications. If you email us at support@eribeauty.com, we receive your email address and the contents of your message.

Website usage. This is a static informational website. We do not run accounts, carts, or analytics tracking on this site, and we do not collect personal information simply from browsing.

We use the information we collect to:

• Process, confirm, ship, and support your order;
• Communicate with you about your order via WhatsApp, phone, or email;
• Handle returns and customer-service requests;
• Comply with legal and tax obligations.

We do not sell or rent your personal information to anyone.

We share your information only as needed to complete your order: with WhatsApp (Meta) for the conversations you initiate, with shipping carriers to deliver your package, and with payment processors involved in the payment arrangement you confirm at order time. We may also disclose information when required by law.

We keep order and communication records only as long as needed to fulfill orders, handle returns, and meet legal and accounting requirements, after which we delete or anonymize them.

You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you, at any time by emailing support@eribeauty.com. We will respond within a reasonable timeframe. Depending on where you live, you may have additional rights under your local privacy laws.

Our products and website are not directed to children under 13, and we do not knowingly collect personal information from children.

We take reasonable measures to protect the information we hold. Please note that conversations over WhatsApp and email are governed by the security practices of those services.

We may update this Privacy Policy from time to time. The current version is always posted on this page with its effective date.

Privacy questions? Email support@eribeauty.com or call (336) 780-0319.